We encourage you to make a reservation for all treatments. Should you need to reschedule an appointment, we ask that you give a 24 hours notice. Should you give less than 24 hours notice, you will be responsible for 50% of the total services scheduled. A “no show” will result in a full charge. If you have scheduled spa packages or multi-service appointments, a major credit card on file is required and there is a minimum 48 hours notice for rescheduling. A deposit is required to schedule all treatments. To provide a relaxing and peaceful environment, we ask you not bring your children under the age of 8 years old to the spa, unless they are receiving a treatment. Unattended children are not allowed at anytime. Please power off your cell phones, pager and other electronic devices during your visit. When filling out the intake form, please be truthful with products being used and your health condition, i.e. – pregnancy. Some products / services are contraindicated, can potentially cause harm in some health related conditions and or alter the outcome of your treatment. Dermaculture offers customized spa packages and gift certificates. Gift certificates are only valid up to 1 year after purchase and are non-refundable.